PERIOD: January to December 2025
PT Mitsui Leasing Capital Indonesia

No	Type of Financial Transaction	Resolved *)		In Progress **)		Unresolved ***)		Total Complaints
		Number	Percentage	Number	Percentage	Number	Percentage
1.	Multipurpose Financing in the form of Purchases with Installment Payments	13	87%	2	13%	0	0%	15
2.	-	-	-	-	-	-	-	-
TOTAL		13	100%	2	0%	0	0%	15

As part of PT Mitsui Leasing Capital Indonesia’s compliance with Consumer and Public Protection, pursuant to OJK Regulation No. 22 of 2023 on Consumer Complaint Services in the Financial Services Sector, PT Mitsui Leasing Capital Indonesia publishes the number of Consumer Complaint Handling cases received and resolved by the Company on an annual basis.