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Alternative Dispute Resolution Institution (LAPS)

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Alternative Dispute Resolution Institutions in the Financial Services Sector are Alternative Dispute Resolution Institutions between Consumers and Financial Services Businesses other than through the Court.

PT Mitsui Leasing Capital Indonesia has been registered as a member of the Financial Services Sector Alternative Dispute Resolution Institution (LAPS) from 2017 (formerly the Indonesian Pawnshop and Venture Financing Mediation Agency - BMPPVI).

For more information about the Financial Services Sector LAPS, you can access the following link: https://lapssjk.id