Financing Procedures
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Insurance Company Partner's with Mitsui Leasing


Hotline / Customer Care
Phone : 021-2523110
Jakarta Branch
Contact : Claim Division
Phone : 021-2523110
Fax : 021-2524083, 2524084
Surabaya Branch
Contact : Claim Division
Phone : 031-5318876, 5318496
Fax : 031-531 0826
Medan Branch
Contact : Claim Division
Phone : 061-4534651, 4156122
Fax : 061-453 4657
Semarang Branch
Contact : Claim Division
Phone : 024-8417010, 8417013
Fax : 024-841 7012
Bandung Branch
Contact : Claim Division
Phone : 022-30000851, 30000852
Denpasar Branch
Contact : Claim Division
Phone : 0361-4717227, 4717228
Fax : 0361-4717226
Palembang Branch
Contact : Claim Division
Phone : 0711-5630711, 5630712
Fax : 0711-5630713
 
Hotline / Customer Care
Phone : 021-31999100
Whatsapp : 081617999100
Cikini Branch
Contact : Claim Section
Phone : 021-3163000
Pondok Indah Branch
Contact : Claim Section
Phone : 021-7507656
Kelapa Gading Branch
Contact : Claim Section
Phone : 021-4535859
KCU Duta Merlin
Contact : Claim Section
Phone : 021-6333073
Tangerang Branch
Contact : Claim Section
Phone : 021- 5520488
Surabaya Branch
Contact : Claim Division
Phone : 031-3522418
Medan Branch
Contact : Claim Division
Phone : 061-4516122
Semarang Branch
Contact : Claim Division
Phone : 024-8414824
Bandung Branch
Contact : Claim Division
Phone : 022-4236766
Denpasar Branch
Contact : Claim Division
Phone : 0361-418129-32
Yogyakarta Branch
Contact : Claim Division
Phone : 0274-415253, 415180
Balikpapan Branch
Contact : Claim Division
Phone : 0542-8520278
Palembang Branch
Contact : Claim Division
Phone : 0711-356535
Lampung Branch
Contact : Claim Division
Phone : 0721-481506
Hotline / Customer Care
Phone : 021-23567888 / 021-50507888
South Jakarta Branch
Contact : Claim Division
Phone : 021-7205027
North Jakarta Branch
Contact : Claim Division
Phone : 021-6622332
West Jakarta Branch
Contact : Claim Division
Phone : 021-3902141
Kelapa Gading Branch
Contact : Claim Division
Phone : 021-45852353
BSD Branch
Contact : Claim Division
Phone : 021-50200700
Bekasi Branch
Contact : Claim Division
Phone : 021-8893228
Surabaya Branch
Contact : Claim Division
Phone : 031-566 5969
Medan Branch
Contact : Claim Division
Phone : 061-41002388
Semarang Branch
Contact : Claim Division
Phone : 024-3568138
Bandung Branch
Contact : Claim Division
Phone : 022-4207272
Denpasar Branch
Contact : Claim Division
Phone : 0361-255266
Balikpapan Branch
Contact : Claim Division
Phone : 0542-415682
Palembang Branch
Contact : Claim Division
Phone : 0711-7449100
Yogyakarta Branch
Contact : Claim Division
Phone : 0274-558455
Lampung Branch
Contact : Claim Division
Phone : 0721-242875
Hotline / Customer Care
Phone : 021-3859007
South Jakarta Branch
Contact : Claim Division
Phone : 021-7226865
North Jakarta Branch
Contact : Claim Division
Phone : 021-29365353
West Jakarta Branch
Contact : Claim Division
Phone : 021-29020099
Tangerang Branch
Contact : Claim Division
Phone : 021-53124288
Bekasi Branch
Contact : Claim Division
Phone : 021-89452788
Fax : 021-89452111
Surabaya Branch
Contact : Claim Division
Phone : 031-5329551
Fax : 031-5329552
Medan Branch
Contact : Claim Division
Phone : 061-4575827, 4575819
Fax : 061-4575819
Semarang Branch
Contact : Claim Division
Phone : 024-3587501, 3560056
Fax : 024-356 5743
Bandung Branch
Contact : Claim Division
Phone : 022-731 5916
Fax : 022-731 7283
Denpasar Branch
Contact : Claim Division
Phone : 0361-4722072
Yogyakarta Branch
Contact : Claim Division
Phone : 0274-4986270
Fax : 0274-4986342
Balikpapan Branch
Contact : Claim Division
Phone : 0542-7212164, 7212165
Fax : 0542-873891
Palembang Branch
Contact : Claim Division
Phone : 0711-372953
Fax : 0711-320573
Lampung Branch
Contact : Claim Division
Phone : 0721-6016665
Fax : 0721-472002
Hotline / Customer Care
Phone : 021-8098989, 8098000
Call Center 24 jam
Phone : 021-27811000
Headquarter
Contact : Claim Division
Phone : 021-50300853
KCU Jakarta Selatan
Contact : Claim Division
Phone : 021-27095242
North Jakarta Branch
Contact : Claim Division
Phone : 021-22455033
Tangerang Branch
Contact : Claim Division
Phone : 021-5473462, 5473463
Surabaya Branch
Contact : Claim Division
Phone : 031-99246768
Medan Branch
Contact : Claim Division
Phone : 061-6610638, 6610674
Solo Branch
Contact : Claim Division
Phone : 0271-623842, 623824
Bandung Branch
Contact : Claim Division
Phone : 022-7302797, 7308492
Yogyakarta Branch
Contact : Claim Division
Phone : 0274-556345
Palembang Branch
Contact : Claim Division
Phone : 0711-5709020
Semarang Branch
Contact : Claim Division
Phone : 024-86454377, 8417856
Denpasar Branch
Contact : Claim Division
Phone : 0361-9562058
Balikpapan Branch
Contact : Claim Division
Phone : 0542-878540
Insurance Coverage and Premium

Insurance Coverage that you need to know are :

  1. Comprehensive
    To cover vehicle loss or damage that is caused by accident, collision, rolled over, slipped on the road, misconduct, theft, fire and lighting struck or based on guarantee wide and exception that applied in Indonesian Vehicle Standard Policy.
  2. Total Loss Only(TLO)
    To cover damage or loss that the service cost is estimated same or more than 75% from the original price if fixed or lost because of stolen and cannot be found in 60 (sixty) days since it happened for the related car.

Those types of Insurance, can be added with Additional Clauses :

  • Riot Clause is giving compensation to the insured caused by risks that are assured in Strike, Riots, and Civil Commotion Clause.
  • Force Majeure Clause is giving a compensation to the insured by the cause of one or more of the risks that are assured in Force Majeure Clause or Flood.